Case Studies
The following case studies are examples of the type of product assistance Selco was able to offer 3M over the past quarter century in terms of plant layout, standard work procedures, efficient assembly techniques, etc. In addition are included evidence of past ISO certificates of compliance and metric results for the year 2010.
Static Shielding Bag Line
Wristbands & Cords
Dual Conductor Cords
Digital Wall Display
Disposable Wrist Straps
ISO 9001:2008 Certification
Selco, Inc. became an ISO registered company in March 1994.
ISO standards provide a framework for company-wide quality control system that ensured production conformed to our customer requirements.
Quality Metrics
Selco, Inc. proudly provided the highest quality of service to customers while maintaining its responsiveness to the variability inherent in manufacturing and product development. In doing so, Selco measured various key processes utilizing Six Sigma Metrics. Selco consistently maintained the following averages:
Defect Rate
Customers consistently reported a defective parts per million (DPPM) equating to less than 0.1% of Selco, Inc. produced and globally distributed items of which required corrective action.
Corrective Action
Selco, Inc. maintained an average of 0.5 days (less than 1 day) for corrective action response time to customer complaints. This translates to less than 1/5th of the customer's required corrective action response time (5 days maximum) for providing corrective action response.
On-Time Delivery
99.21% of Selco's out-going shipments left the facility on-time as promised to be delivered to our customer's end-users.
In-process Inspection
Selco, Inc.'s Production Department maintained a 99.96% average in-process acceptance rating as inspected by Selco Quality Control for both first & final article audits. Additionally, pre-shipment preparation audits were reported by Selco Quality Control at 100% acceptance rating.
Physical Inventory
Customer guidelines for inventory dollars were net 94% accurate. Selco, Inc. distribution inventory dollar values were consistently above 98% accurate.
In keeping with our quality policy, Selco consistently delivered products on time that met or exceeded customer expectations.